PRIVACY POLICY

01. Introduction

At DKart Logistics, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, services, or contact us regarding moving, packing, or logistics solutions.

02. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, shipping address.
• Transactional Information: Service requests, booking details, invoices, tracking information.
• Technical Information: IP address, browser type, device type, pages visited, and cookies for website functionality.

03. How We Use Your Information

We use the information we collect to:

• Provide and manage logistics, packing, and moving services efficiently
• Respond to inquiries, service requests, and provide customer support
• Send updates, newsletters, or promotional offers if you opt-in
• Improve our services, website performance, and user experience
• Comply with applicable laws and regulatory obligations

04. Sharing Your Information

We may share your information with:

• Trusted logistics partners and service providers for fulfillment
• Payment gateways and financial partners for transactions
• Legal authorities as required by law
• We do not sell or rent your personal information to third parties

05. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Analyze site traffic and understand user behavior
• Enhance website functionality and user experience
• Remember your preferences and service selections

06. Data Security

We implement strict technical, administrative, and organizational measures to protect your personal and business information from unauthorized access, disclosure, alteration, or loss. Only authorized personnel have access to sensitive data.

07. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction, update, or deletion of your data
• Withdraw consent or object to certain processing activities
• Lodge a complaint with a relevant data protection authority

08. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before sharing any personal information.

09. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page with the revision date.